SiteGuide: Enhancing User Experience with AI-Powered Assistance
SiteGuide is an AI tool available 24/7 to help website visitors find the information they need. By using voice commands, users can ask their questions and receive immediate and accurate responses, eliminating the need to navigate through different sections of the website. SiteGuide aims to bridge the gap between what visitors are looking for and what websites offer, by providing tailored assistance and support.
Improved Accessibility for All Users
SiteGuide’s AI-powered site guides can cater to individuals with low vision, reading difficulties, and older adults. By offering voice commands and real-time answers to user queries, the tool can greatly enhance the user experience and accessibility for all visitors to a website.
For example, older adults or those with visual impairments may find it challenging to navigate websites with small fonts or complex layouts. SiteGuide’s voice commands and tailored responses provide a user-friendly experience, making it easier to find the desired information.
Real Use Case
Imagine a company website that offers a wide range of products and services. A visitor with a specific query may struggle to find relevant information on the website. With SiteGuide, they can ask their question and receive immediate assistance, allowing them to quickly navigate to the right section of the website. This not only saves time but also enhances the user experience, increasing the likelihood of the visitor returning to the website in the future.
