Introducing Jochem: The Internal Knowledge Assistant for Efficient Information Retrieval and Management
Jochem is an innovative internal knowledge assistant that enables teams to easily manage and retrieve information. By using Jochem, agents can save valuable time by obtaining quick and accurate responses to their queries. Moreover, team leads can learn from Jochem’s human-like responses and improve their knowledge base.
Jochem is fully compliant with GDPR regulations and can be seamlessly integrated into popular messaging tools such as Slack, Microsoft Teams, or Mattermost. Additionally, Jochem offers an efficient customer support tool that allows agents to handle emails and chats with just one click. With Jochem, the platform learns escalations and can automatically update the knowledge base with new information.
Jochem’s simple plugin can be easily customized to meet the specific needs of any organization. Furthermore, Jochem empowers agents to become customer care ninjas and is an excellent tool for organizations looking to improve their customer care.
The platform offers unlimited requests, a self-improving knowledge base, and direct integration with messaging tools. Jochem can replace existing tools or enhance current tooling, making it an ideal choice for any organization looking to streamline their information retrieval and management processes.
In summary, Jochem is an efficient and flexible internal knowledge assistant that can significantly improve the productivity and effectiveness of your team. With Jochem, your team can easily manage and retrieve information, enhance customer care, and stay up-to-date with the latest knowledge.
