JustReply: A Seamless Customer Support Tool for Your Slack Workspace
JustReply is a powerful customer support tool that seamlessly integrates with Slack, allowing you to manage all your customer support conversations within your Slack workspace. It’s perfect for small teams and startups, enabling everyone to be involved in providing timely and efficient responses to customer support tickets.
With JustReply, you can view, assign, reply, and resolve support tickets in real-time, without having to switch between different platforms. This means you can provide exceptional support to your customers right where they are, with 90% of support tickets resolved directly within Slack within minutes.
The Beautiful Helpcenter
One of the standout features of JustReply is its beautiful Helpcenter, which offers three stunning templates to choose from, making it easy for customers to find support articles. You can even use a custom domain for a more personalized experience.
The Flexible Chat Widget
The flexible chat widget enables live chat, email, voice, and video support, all directly within the widget. This makes it easy for your customers to get the support they need, in the way that works best for them.
Powerful Macros and Smart Editor
Powerful macros allow you to create templates for frequently asked questions and easily send them with just one click. The smart editor makes creating and editing support articles a breeze, with features like autocomplete for AI-driven support article creation.
With JustReply, you can run your entire support workflow inside Slack, reacting, assigning, and resolving conversations with just a click, making it super efficient and seamless. Try JustReply today and see how it can help you provide exceptional customer support.
