What is Callin.io?
Callin.io provides AI phone agents designed to streamline and enhance customer service interactions for businesses.It can fully or partially replace human agents, providing efficient and empathetic communication.
The AI agent handles various tasks such as answering calls, completing forms or questionnaires, and performing follow-up calls.It integrates seamlessly with other applications through Zapier, allowing for automated workflows and enhanced productivity.
Callin.io is particularly adept at engaging with customers, asking brief and relevant questions, and responding with intercalary comments to maintain a natural and conversational flow.This makes it an ideal solution for businesses looking to improve their customer service efficiency and effectiveness.
How to use Callin.io?
Setup your virtual secretary in less than 5 minutes to power up your customer service 24/7.
Callin.io’s Core Features
Callin.io offers a variety of features and benefits that make it a top choice for various users. These are some of the key features:
- Ultra-realistic AI agents.
- Customized conversation with various country codes.
- AI phone consultant and secretary.
- Virtual call assistants handling various customer interactions.
- State-of-the-art AI technology for improved customer support.
- Virtual secretary setup in under 5 minutes
- 24/7 customer service support
- Help Centre for streamlined operations
Callin.io use cases and applications
Enhance customer service efficiency by deploying Alicia from Callin.io as an AI phone consultant to handle FAQs and provide quick and accurate responses to customer inquiries, ensuring a seamless communication experience for customers and boosting customer satisfaction levels..
Utilize Lorena from Callin.io as a 24/7 pocket secretary to assist with appointment bookings, missed call follow-ups, and general customer inquiries, providing round-the-clock support and improving overall customer engagement and retention rates..
Improve lead generation and capture by leveraging Lisa from Callin.io as an AI assistant for prompt call responses and lead capturing, ensuring timely follow-ups with potential customers and maximizing conversion rates for business growth..
Who uses Callin.io?
Callin.io is used by and benefiting different user groups including but not limited to some of the following users:
- Business owners
- Customer service managers
Callin.io Pricing
Callin.io offers a Free trial pricing model. You can try the tool for free and then upgrade to a paid plan when you are ready.
Callin pricing packages: https://callin.io/pricing/
- Basic plan : $30/mo
- Premium plan : $80/mo
- Elite plan : $650/mo
Frequently Asked Questions from Callin.io
1. How do I get a phone number from you?
To start the free trial, you don’t need a phone number. After the free-trial, you need to have a Twilio account. Please bring your account IDs, so you can purchase and get started with a number.
2. Can I access call transcripts and recordings?
Yes, call transcripts and recordings are available for retrieval.
3. Can the voice assistant act post-call?
We are currently developing new features where our AI voice assistant can perform after-call actions. For instance, it will be able to send Calendly.com links to users to schedule follow-up calls.
4. What rates do you apply for monthly minute usage that exceeds the Elite plan?
We offer discounted rates as low as $0.08 USD per minute for monthly minute usage that exceeds the Elite plan. Please fill out the following questionnaire so our team can assess your requirements: Extended Usage Questionnaire.
Find more & support
You can also find more information, get support and follow Callin updates on the following channels:
- Here is the Callin.io support email for customer service: [email protected] . More Contact, visit the contact us page(mailto:[email protected])
- Callin.io Company name: Callin.io .
- More about Callin.io, Please visit the about us page: https://callin.io/about-us/
